Check-in for this experience is located at The Island. Please note, the time selected is for entry to Santa's Grotto. We recommend arriving up to 30 minutes prior to this time to experience the magical festive woodland that leads you to Santa's Grotto.
Santa's Grotto Experience
TOUR DESCRIPTION

Step into a world of wonder and delight with Santa's Grotto Experience, where the magic of Christmas comes to life.

Your journey begins at the enchanted entrance, where friendly elves greet you with cheerful smiles and festive tunes. You’ll collect Santa’s checklist and follow Candy-Cane lane into the magical woodland.

Along the way, complete interactive games to guarantee your space on Santa’s ‘nice list’. Before meeting Santa, stop by Festive Point to collect reindeer dust and write your Christmas list.

The highlight of the experience awaits as you enter Santa’s cozy grotto to meet the big man himself for a personal and memorable encounter.

Santa’s helpers are on hand to ensure you get the perfect professional picture and each child leaves with a special gift from Santa, a keepsake to remember this magical experience.

NEW FOR 2024 – Meet Rudolph the character during your Santa’s Grotto Experience! Available on daytime slots, Monday – Friday throughout November

Experience includes:

- Festive lights walk-through experience with interactive games
- Photo opportunities
- Meet & greet our Head Elf
- Personal meet & greet with Santa
- Cuddly toy for each child
- Family souvenir photo

We recommend arriving at The Island up to 30 minutes before your selected time to begin your journey through the magical festive woodland.

Please note, every time slot allows for one family group to meet Santa together.

Important Information
Can we bring a dog or other pet with us?

Unfortunately we cannot accommodate any animals at Santa's Grotto with the exception of registered guide dogs.

Can we bring drinks with us?

Please note there is strictly no alcohol allowed at Santa's Grotto or on the trail.

HIGHLIGHTS
Check-in for this experience is located at The Island. Please note, the time selected is for entry to Santa's Grotto. We recommend arriving up to 30 minutes prior to this time to experience the magical festive woodland that leads you to Santa's Grotto.
Santa's Grotto Experience
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